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security and privacy information

Bunalun Site Security Statement
Protecting your online order information on bunalun.com is very important to us. In our shopping checkout process, we use 128-bit Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. SSL encrypts your credit card number, name, address, phone number, identification number and password as it travels through the Internet, so that it cannot be read by anyone other than the secure server.

It's easy to know if a web site is secure. When you are entering the checkout process on a secure web site a closed lock will be displayed in the status bar of you browser window. Where it appears is dependent on which browser and version you are using. This icon lets you know that you have entered a secured section of our website. You may find yourself jumping back and forth from the secure area to the un-secure area. Rest assured that all sensitive information remains completely secure.

You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https", the "s" indicates you are in a secure area employing SSL encryption.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will never ask for sensitive information via email.

It is also important to note that at no time do we keep any credit card or other financial information in our databases. All information of this nature is processed at the time of order by our partner WorldPay, part of the Royal Bank of Scotland Group and one of the worlds leading internet payment providers.

WorldPay Shopper Security Statement
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

Transaction Encryption
The transfer of the purchase details from the retailers site to WorldPay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.

 

Bunalun privacy statement
The privacy and security of our site visitors and members is our highest priority. We will never sell, share, or rent this information to other companies or individuals. We simply collect this information throughout this site to facilitate the delivery of services or fulfillment of your order.

The following discloses our information gathering and dissemination for the bunalun.com web site and the bunalun newsletters.

new accounts and member services
In order to purchase goods or to participate in certain member services a user must first complete a registration form. During registration the user is asked to provide contact information (such as name, address, and email). This information is used to fill customers orders. If we have problems fulfilling an order we will use this information to get in touch with the customer. In addition this information is used to contact the user about the services on the site that the user expresses interest in such as our monthly newsletter.

cookies
A cookie is piece of data stored on the users hard drive, which if you allow their use, stores small amounts of data on your computer about you visit to our site. Usage of a cookie is in no way linked to personally indentifiable information while on our site and tells us nothing about you personally. Once the user closes their browser window, the cookie simply terminates. We use cookies to offer users additional usability features such as automatic login and form completion. The bunalun.com website has been designed to remain functional should the user decide to switch off cookies in their browser settings.

log files
We use IP (Internet Protocol) addresses to analyse trends and customer interests as well as to administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to any personally identifiable information.
design competitions and surveys Surveys may ask for contact information or unique identifying information. Design competitions require contact information or other personal information in order to determine your eligibility.

tell-a-friend
If a user elects to use our referral service to inform a friend about a particular product or service, we ask them for the friends name and email address. We will use this information to send the friend a one time email inviting them to view the product or service. The friends information is not stored in our databases and they will recieve no further mailings.

further information about cookies
Cookies are small pieces of data stored by your computer and used to randomly identify individual users.
At times this site contains links to other sites. The bunalun.com site is not responsible for the privacy practices or the content of any linked web sites.
Our site uses a subscription form for customers to request subscriptions. We collect visitor's contact information (like their email address).

newsletters
Users may opt-out of receiving the newsletter at any given them; please see the edit/cancellation section in the FAQ.

security
This site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. Please see the Bunalun security statement for further details.

Contacting www.bunalun.com
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact:
Bunalun Holdings Pte Ltd 43 Jalan Merah Saga, #02-76 Workloft @ Chip Bee
Singapore 278115 service@bunalun.com
www.bunalun.com and the logo are trademarks of Bunalun Holdings Pte Ltd. The bunalun.com web site and newsletter are copyright © 2006 Bunalun Holdings Pte Ltd. All rights reserved.